Effective Date: 5th May 2025
Rebky’s Concept
Welcome to Rebky’s Concept. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using any part of our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
1. Company Information
Business Name: Rebky’s Concept
Address: 258 Livery St, Stittsville, ON K2V 0H4, Canada
Phone: +1 (613) 640-7199
Email: info@rebkysconcept.com
Website: www.rebkysconcept.com
2. Use of Our Services
By using our website or ordering from us, you confirm that you are at least 18 years old or have the consent of a legal guardian.
You agree to:
- Provide accurate, complete, and current information.
- Use our website and services lawfully and respectfully.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly if these Terms are violated.
3. Orders and Payments
- All prices are listed in Canadian Dollars (CAD) and include applicable taxes.
- Payment methods accepted include cash, debit/credit cards, and other electronic payment services as listed on our website.
- An order is only confirmed once payment has been processed or accepted.
4. Delivery and Pickup
- We offer food delivery within designated areas and in-store pickup.
- Estimated delivery time is 30–45 minutes, subject to order size, location, and availability.
- We are not responsible for delays caused by factors beyond our control (e.g., traffic, weather).
- Once food is delivered or picked up, it is your responsibility to handle and store it properly.
5. Cancellations and Refunds
- Orders can be canceled within 20 minutes of placement by contacting us directly.
- Once food preparation begins, cancellations may not be possible.
- We do not offer a general money-back guarantee, but if there is a clear error with your order, contact us within 24 hours and we will address it appropriately (refunds, credits, or replacements at our discretion).
6. Allergies and Dietary Information
Please inform us of any food allergies or dietary restrictions when placing your order.
While we take precautions, our kitchen handles ingredients like nuts, dairy, gluten, and shellfish, and cross-contamination cannot be completely ruled out.
7. Intellectual Property
All content on our website (logos, images, text, menus, and designs) is the property of Rebky’s Concept.
You may not copy, reproduce, or use our content without our written permission.
8. Limitation of Liability
We strive to provide high-quality food and services, but we are not liable for:
- Personal injury, illness, or property damage arising from misuse of our products.
- Any indirect, incidental, or consequential damages related to your use of our services.
Your use of our website and services is at your own risk.
9. Privacy Policy
Your use of our services is also subject to our Privacy Policy, which explains how we collect and use your information. Please review it here.
10. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will be effective immediately upon posting on our website.
Continued use of our services constitutes acceptance of revised Terms.
11. Governing Law
These Terms are governed by the laws of Ontario, Canada, and any disputes will be subject to the exclusive jurisdiction of courts in Ontario.
12. Contact Us
For any questions, concerns, or feedback, please contact:
Rebky’s Concept
258 Livery St, Stittsville, ON K2V 0H4, Canada
Phone: +1 (613) 640-7199
Email: info@rebkysconcept.com
Website: www.rebkysconcept.com